Terms of service

Terms of Service

Welcome to Metro Elegance. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing and using the Metro Elegance website, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use our website or purchase our products.

2. Changes to Terms

Metro Elegance reserves the right to modify these Terms at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top. Your continued use of our website after any changes constitutes your acceptance of the new Terms.

3. Use of Our Website

You agree to use our website for lawful purposes only. You must not use our website in any way that:

  • Violates any applicable local, state, national, or international law or regulation.
  • Is harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable.
  • Infringes on the rights of others, including intellectual property rights.
  • Disrupts or interferes with the security or functionality of our website.

4. Account Registration

To access certain features of our website, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during the registration process.
  • Maintain the security of your password and account.
  • Notify us immediately of any unauthorized use of your account.
  • Take responsibility for all activities that occur under your account.

5. Orders and Payment

When you place an order through our website, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product, or any other issue.

6. Pricing and Availability

All prices are listed in Australian dollars (AUD) and are subject to change without notice. We strive to display accurate pricing and product information; however, errors may occur. In the event of a pricing error, we reserve the right to cancel any orders placed for the incorrectly priced item.

7. Shipping and Delivery

We offer free shipping across Australia. Delivery times may vary depending on your location and the availability of the product. We are not responsible for delays caused by external factors such as courier delays, customs processing, or other unforeseen circumstances.

8. Returns and Exchanges

We want you to be satisfied with your purchase. If you are not completely happy with your product, please refer to our Return Policy for information on returns and exchanges. You may contact us at help@metroelegance.com.au for assistance.

9. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Metro Elegance or its content suppliers and is protected by Australian and international copyright laws. You may not use, reproduce, or distribute any content from our website without our prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Metro Elegance will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website or the purchase of our products. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

11. Indemnification

You agree to indemnify, defend, and hold harmless Metro Elegance, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses arising out of or in connection with your use of our website or breach of these Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of New South Wales.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Email: help@metroelegance.com.au